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Customer Testimonials

“I would request (your representative) if I ever had to go through anything like this again. He was so positive and honest. When he picked up our numerous items, I was feeling pretty low and kind of hopeless on some articles. But, he was understanding and even gave me some hope that some things could be saved – he was right. He couldn’t have been more kind or helpful.”
-Janet & Randy, Oshkosh
“I so very much appreciated the door to door service. With being so overwhelmed with things, it was nice to have some of the burden taken off my shoulders.”
-Brenda, Appleton
“We want to thank (your representative) for his awesome customer service and everyone else involved. Thank you so much for all of your help. When things like this happen, you encounter a lot of discouragement from all areas. It was so nice not having any issues with your team. Everything was handled with true professionalism! Keep up the great work! It was always so nice to hear (your service representative’s) happy, courteous voice on the phone. He really knows what customer service is!!! Thank you again!”
-Dan, Appleton
“(Your representative) was so professional and kind. We appreciate all he did for us. A SUPER JOB!! He made this stressful time so much easier for us. Also, a superior job on the cleaning of our textiles. Thank you so much.”
-Ray & Deb, Brodhead
“This is our first encounter with FRSTeam, so overall our experience was excellent. Everyone was very courteous and helpful. Our job coordinator was especially helpful and allowed everything that I needed to be take care of to be included in the cleaning. They had to make more than one trip. We didn’t encounter any problems and everything was very organized.”
-Eric & Victoria, Milwaukee
“(Your representative) totally took control of the situation (house fire). He listened, answered questions and led us thru the process. He was very responsive thru text and email (often same day/after-hours!!). I would recommend (FRSTeam) because of (1) (your representative’s) ability to work with people going through a stressful time and (2) the quality of cleaning our clothing. 96% of items returned clean with no residue of smoke! Thank you!
-Lisa, Neenah
“(Your representative) is a man of integrity and because of him and the quality service he gave, I would recommend FRSTeam to anyone in need of your service.”
-Matt & Valery, Milwaukee
“The gentleman was very caring and helpful. I didn’t know you cleaned rugs. It was a gift from my son and daughter. The dry cleaning…my dresses are very special…they look great.”
-Mary Jane, Green Bay
“Very little could not be recovered after our fire. I was impressed and pleased!”
-Jennifer & Charles, Wisconsin Rapids
“(Your representative) had to make 4 or 5 trips to my temporary home and he was very friendly and helpful. Everyone was very clean and was well taken care of.”
-Nancy, Manitowoc