Do you want to work for a well-known and family owned company where you can make a difference every day? Join the team at Gunderson Family Companies and you will make a positive difference every day while working in a customer centric organization!
We have great benefits, including; Health, dental, 401K with a company match. You will be the onsite face of the company and have the opportunity to make a difference in people’s lives every day!
The primary purpose of the Customer Service Representative is to provide customer counter service, resolve client concerns, and promote additional service opportunities to existing dry cleaning clients. Their focus is to ensure excellent quality standards while providing a friendly, pleasant, and efficient experience to the customers.
Manage all walk-in and telephone contact with customers Check dry-cleaning orders in and out of the store Accurately process customer payment for services Manage opening and closing of assigned store Build sustainable, positive relationships with customers and coworkers Follow customer interaction guidelines per company policy Meet/exceed store goals Communicate effectively with peers and managers, providing customer feedback to Manager Take part in all required team meetings Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Solid communication skills; patient, empathetic, and open Solid problem solving skills Ability to work in a team environment yet manage own work independently Professional, clean appearance Ability to multi-task, manage time, and prioritize effectively Pleasant, friendly, out-going demeanor Excellent customer service skills Job Types: Full-time, Part-time
Hours vary Monday - Friday between shifts starting 7am-6pm Every other Saturday from 9-3 required