Whether your loss is a result of fire, water, mold or other, the following key deliverables are what you can expect from FRSTeam by Gunderson–a family-owned and operated company that delivers a personalized customer service experience to all parties involved in the claims process. We are a company that embraces the qualities of family, integrity, responsibility, satisfaction and technology, creating an environment of excellence that continues to draw quality operators from across the nation.
Our Service: Your Needs
FRSTeam is a highly specialized fabric restoration company that provides the most effective restoration cleaning service available for your clothing and household textiles. We work closely with you, your insurance company and other restoration professionals to reduce the severity of your claim and its impact on your everyday life.
- Service Available 24 / 7 / 365
- Same-Day Emergency Response
- Professional Damage Assessment
- Prompt, Detailed Documentation
- Next Day Emergency Order
- Itemized Inventory
- Window Covering Take Down and Re-hang
- Complete Delivery
FRSTeam will provide you with an emergency order and necessary items to sustain you while your contents and home are being restored. Emergency orders will usually be completed and returned to you the next day.
Our Technology: Your Contents
As Fabric Restoration Specialists, our facilities are equipped to safely and effectively handle all types of clothing and textiles affected by fire, smoke, water or other types of damage.
- Dry Cleaning
- Shoes, Belts, Purses and more
- Bedding and Pillows
- Window Treatments
- Leather, Suede, and Fur
- Deodorization/Odor Control
- Restorative Drying/Mildew Control
- Short and Long Term Storage
FRSTeam will store your clothing at our facility until you and your home are ready for us to deliver. In the meantime, consider our warehouse your “closet.” You are welcome to schedule a time to view and pick up any additional items you need.
Our Commitment: Your Satisfaction
FRSTeam will always strive to provide the utmost care and compassion when handling your damaged contents. Consequently, we prefer that you are aware of the conditions of your contents as well as the risks inherent in restoring them. In these instances, our documentation enables us to better communicate this information to all parties concerned, so informed decisions can be reached about your contents.
- No Charge for Non-restorable items
- Detailed List for Non-restorable items
- Prompt Estimates and Billing
- Continuous Communication
- Dedicated Job Coordinator
FRSTeam will assign a highly trained, professional Job Coordinator at the beginning of your order to provide you with a single source to address all of your needs. Your dedicated Job Coordinator will work with you every step of the way to ensure your satisfaction.